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BPO & Call Centers

  • BPM Watch
    BPO [Business Process Outsourcing] has been the latest mantra in India today. As the current sources of revenue face slower growth, software companies are trying new ways to increase their revenues. BPO is top on their list today. IT services companies are making a quick entry into the BPO space on the strength of their existing set of clients. We hope to address all issues related to BPO in India on this portal.
    Providing all kinds of BPO, KPO and software services.
    Leading source for news and research on business process outsourcing (BPO) industry
    This site is designed specifically to fulfill information needs regarding call centers with special reference to Indian Call Centers. Which provide resources to everyone in the Call Center Arena.
    Offering information on indian call centers industry, inbound & outbound call center services, international call center and call centre training & operations.
    Call center industry is helping to lessen it up to some extent because all that is needed in call center is fluency of language irrespective of education however these days the criteria's are been changed. What call centers are looking for is experienced people will fast learning skill.
    The Call Centre Association of India (CCAI) provides a network for members to jointly address challenges facing the call centre industry. The CCAI was established in the year 2000.
    Dun & Bradstreet (D&B) is the leading provider of business-to-business credit, marketing, purchasing, and decision-support services worldwide. Customers rely upon D&B to provide the insight they need to build profitable, quality business relationships with their customers, suppliers, business partners - the companies they interact with every day.
    Eperium Information Technology Outsourcing is a critical part of the business process that can require technical competence beyond the scope of the existing management. Eperium India was started in 2003 with engineering facility in Delhi.
    First Indian Corporation Private Limited, a member of The First American family of companies, provides specialized offshore transaction services, technology services and analytics to the mortgage industry. First Indian Corporation's primary focus is on the Title Insurance, Property Tax, Flood Certification, Default Management Services, Credit and Real Estate Information segments. Today, over 6,000 professionals in the First Indian Corporation’s centers in Bangalore, Hyderabad and Mangalore assimilate and deliver a diverse range of information and services across BPO, KPO, Contact Center, Software Development, Research and Analytics.
    Firstsource is a leading global business process outsourcing (BPO) company providing customer life cycle management solutions to global leaders in banking, credit cards, insurance, mortgage, healthcare, telecom and media industries. It delivers innovative and value added bpo services across multiple industry verticals.


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